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rtkit.tracker

class rtkit.tracker.Tracker(url, username, password, auth, language='en')[source]

Bases: rtkit.resource.RTResource

Tracker Object

Change Links

Warning

Not yet Implemented

comment_ticket(content, attachments=None)[source]

Comment on Ticket

Warning

Not yet Implemented

create_ticket(content, attachments=None)[source]

Create a ticket

Warning

Not yet Implemented

from_rtrc(auth, filename=None, **kwargs)
get(path=None, headers=None)

GET from the server

get_attachment(ticket_id, value)[source]
Returns:An instance of rtkit.entities.Attachment
get_history(ticket_id, value=None, format='l')[source]
Returns:An instance of rtkit.entities.History
Returns:An instance of rtkit.entities.Links
get_queue(value)[source]
Returns:An instance of rtkit.entities.Queue
get_ticket(value)[source]
Returns:An instance of rtkit.entities.Ticket
get_user(value)[source]
Returns:An instance of rtkit.entities.User
post(path=None, payload=None, headers=None)

POST to the server

request(method, path=None, payload=None, headers=None)

Make request to server

search_tickets(query, order=None)[source]

Search tickets :return: A list of rtkit.entities.Ticket instances